Frequently Asked Questions



Q: How do I activate my key?

A: You have to activate the key in your steam client. Here is the guide from Valve.

Q:  I did not receive my newsletter confirmation mail?

A: Please check your spam folder. Also, it might take up to 15 minutes.

Q: Is it allowed to stream Witch it or produce youtube content?

A: Absolutely, we would love to see your content! Monetizing is also allowed.

Technical Issues

Q: I can’t invite my friends or connect to friends games

A: There is a minor issue with Avast Antivirus, it blocks the game’s connection to Steam.

Q: The game crashes randomly at the beginning or during the game and/or has perfomance issues.

A: This often happens with outdated graphics card drivers. Please check if your graphics drivers are up to date.

Other Gaming Platforms

Q: Is Witch it available on Mac or Linux

A: The Early Access Version is only available on Windows. We might add Mac and Linux support later.

Q: Will Witch It be available for PS4, XBox or Switch?

A: We’re currently actively working on the console ports for XBox and PS4. We’re planning to release Q3 2019. Switch is not planned yet.

Alpha / Beta related

This section is only relevant for people who played the Alpha or Beta Test version late 2016 / Early 2017.

Q:  I don’t receive my Holiday Alpha gifts.

A: If you have subscribed to our newsletter until February 1st, 2017, you should have received a key for the Santa Skin and the secret gift when the Early Access Version launched ~ May 31 2017. Please check your mails (don’t forget to check the spam folder).